Turn customer feedback into a public roadmap — without another tool.
Collect feedback, show what's coming, and announce what shipped — right inside the space where your customers already talk to you. No separate feedback site to log into.
Feedback where your customers already are
A standalone feedback tool asks your customers to go somewhere else. Probed keeps it in the same space they get support and chat: feedback forms for structured requests, and an anonymous inbox for the honest things people won't say out loud.
A public roadmap that builds trust
Show what you're exploring, building, and shipping. Customers watch their requests move, and the question that decides whether they stick around — is this still being worked on? — answers itself.
Close the loop
The best feedback loop ends with we shipped it. Announce releases in the same place people asked for them — so customers feel heard, and have a reason to come back.
Why not a standalone tool like Canny?
A dedicated feedback tool like Canny is genuinely powerful — deep analytics, AI capture, segmentation. But it's another silo your customers have to visit, sitting apart from your actual relationship with them. Probed trades some of that depth for something stickier: feedback and a roadmap that live inside your community, with members always free.
Questions, answered
Do I need a separate tool like Canny for a roadmap?
Not necessarily. A dedicated feedback tool is powerful, but it is another site your customers have to visit. Probed builds the roadmap and feedback into the community where they already talk to you.
What feedback features does Probed include?
Feedback forms for structured requests, an anonymous inbox for candid input, and a public roadmap to show what you are exploring, building, and have shipped.
Can customers see the roadmap publicly?
Yes. Your roadmap can be public, so customers and prospects can follow what you are building and what just shipped — which quietly answers the most common question, is this still being worked on?