Talk to your people. No tickets. No queue. Just you and the humans who love your thing.
Or get it for Windows · Linux · all downloads
Every question answered in public helps the next person who searches for it. That's community-driven growth: your space compounds, while a help desk just closes tickets.
Your best customers know your product inside out. They answer questions while you sleep — and every answer stays searchable for the next person who hits the same wall.
When it really needs you, there's no bot, no ticket form, no "we've received your request." They talk to you like a person. That closeness is why they stay.
Nobody wants a case number. A conversation in public beats a queue in private — one answer helps a hundred lurkers, a closed ticket helps exactly one.
Share one link. New customers land in a room full of happy ones, and happy customers bring their friends. The community IS the moat.
Ideas from your channels become a public roadmap your customers can see and vote on — on your own domain. When something ships, everyone who asked for it hears about it.
See how ideas become the roadmap — built in on every paid plan.
Your customers never pay. Upgrade only when your community outgrows your current tier.
| Free $0 $0 forever, no card Start free | Recommended Premium $19 /mo $190 /yr when you're growing Get started | Business $99 /mo $990 /yr when you scale Get started | Enterprise Custom Custom large communities Contact us | |
|---|---|---|---|---|
| Members | 25 | 250 | 2,500 | Unlimited |
| Text + voice channels | 2 text + 1 voice | Unlimited | Unlimited | Unlimited |
| Desktop & web apps | ✓ | ✓ | ✓ | ✓ |
| Ideas board & roadmap | ✓ | ✓ | ✓ | ✓ |
| Public roadmap | — | ✓ | ✓ | ✓ |
| Custom roadmap domain | — | ✓ | ✓ | ✓ |
| Feedback forms & anonymous inbox | — | ✓ | ✓ | ✓ |
| Soundboard, badges, webhooks | — | ✓ | ✓ | ✓ |
| Integrations (Slack, Linear, Discord) | — | ✓ | ✓ | ✓ |
| MCP server (Claude Code & Desktop) | — | ✓ | ✓ | ✓ |
| Built-in AI assistant | — | ✓ | ✓ | ✓ |
| Custom roles & permissions | — | — | ✓ | ✓ |
| SSO / SAML (on request) | — | — | — | ✓ |
| DPA & SLA | — | — | — | ✓ |
| VIP support channel | — | ✓ | ✓ | ✓ |
| Dedicated customer channel | — | — | ✓ | ✓ |
Premium and Business include a 14-day free trial. Your community never pays. Cancel anytime.
Probed is a direct-to-customer communication app. Your customers, community, and supporters join one space with channels for support, feedback, announcements, and a public roadmap — and talk to you directly instead of filing a ticket.
Discord is built for gamers and Slack for internal teams. Probed is built for the conversation between you and the people who use your product: public spaces, a shared roadmap, feedback forms, and a direct line to you — not a support queue.
Yes. The Free plan is $0 forever and includes 2 text channels, 1 voice channel, and up to 25 members. Paid plans start at $19/month, and your community members never pay.
Yes — Premium and Business start with a 14-day free trial. You won't be charged until it ends, and you can cancel anytime.
Native desktop apps for macOS, Windows, and Linux, plus a web app you can open in any browser.
Share a link. They sign up and they're in — no approval queues and no friction. You can also sync customers from your existing tools via webhooks and the customer API.
Never. Only the space owner pays. Customers and community members join free on every plan, including paid tiers.
Desktop apps for Mac, Windows, and Linux — plus the web.
Or get it for Windows · Linux · all downloads