Talk to your people. No tickets. No queue. Just you and the humans who love your thing.
A space made for the conversation between you and the people who chose your thing.
No tickets. No queue. No bots pretending to care. Just the things you need to keep a community alive.
Your customers talk to you. Not a bot, not a ticket form, not a knowledge base. You. That's the product.
Create channels for support, feedback, announcements — whatever you need. Your community, your rules, your space.
Invite people with a link. They sign up, they're in. No approval queues. No friction. Growth happens when you get out of the way.
Your best customers become your advocates. Let them answer questions, share wins, and bring their friends. The community IS the moat.
Collect feedback, share a public roadmap, and announce what shipped — right inside your space, where your customers already are.
Already running a PSA? Connect once and Probed pulls your customers in automatically — and keeps them in sync as you add, edit, or archive them. No CSVs. No double entry.
Webhook-driven sync engine, rolling out by PSACompanies and primary contacts, kept current via webhooks plus a 15-minute safety net.
Clients and main contacts, syncing through HaloPSA's OAuth + webhook flow.
Customers from your Syncro tenant, mirrored continuously into your space.
Type them in, or push from anything that speaks HTTP via the customer API.
Don't see your PSA? Tell us what you use — we're prioritizing by demand.
Your customers never pay. Upgrade only when your community outgrows your current tier.
| Free $0 forever, no card Start free | Recommended Premium $19 /mo first 250 customers Get started | Business $99 /mo when you scale Get started | Enterprise Custom large communities Contact us | |
|---|---|---|---|---|
| Members | 25 | 250 | 2,500 | Unlimited |
| Text + voice channels | 2 text + 1 voice | Unlimited | Unlimited | Unlimited |
| Desktop & web apps | ✓ | ✓ | ✓ | ✓ |
| Custom branding & subdomain | — | ✓ | ✓ | ✓ |
| Voice channel Room mode | — | ✓ | ✓ | ✓ |
| Customer profiles & saved replies | — | ✓ | ✓ | ✓ |
| Feedback forms & anonymous inbox | — | ✓ | ✓ | ✓ |
| Soundboard, badges, webhooks | — | ✓ | ✓ | ✓ |
| Linear integration | — | ✓ | ✓ | ✓ |
| Slack & Microsoft Teams | — | ✓ | ✓ | ✓ |
| MCP server (Claude Code & Desktop) | — | ✓ | ✓ | ✓ |
| Built-in AI assistant | — | ✓ | ✓ | ✓ |
| Custom roles & permissions | — | — | ✓ | ✓ |
| Analytics dashboard | — | — | ✓ | ✓ |
| Multiple admins | — | — | ✓ | ✓ |
| SSO / SAML | — | — | — | ✓ |
| DPA & SLA | — | — | — | ✓ |
| Support | — | Priority | Dedicated |
Your community never pays. Cancel anytime.
Probed is a direct-to-customer communication app. Your customers, community, and supporters join one space with channels for support, feedback, announcements, and a public roadmap — and talk to you directly instead of filing a ticket.
Discord is built for gamers and Slack for internal teams. Probed is built for the conversation between you and the people who use your product: public spaces, a shared roadmap, feedback forms, and a direct line to you — not a support queue.
Yes. The Free plan is $0 forever and includes 2 text channels, 1 voice channel, and up to 25 members. Paid plans start at $19/month, and your community members never pay.
Native desktop apps for macOS, Windows, and Linux, plus a web app you can open in any browser.
Share a link. They sign up and they're in — no approval queues and no friction. You can also sync customers from your existing tools via webhooks and the customer API.
Never. Only the space owner pays. Customers and community members join free on every plan, including paid tiers.
Desktop app for Mac. Windows and Linux on the way.