Canny collects feedback. Probed keeps the conversation.
Canny is a focused, polished home for feature requests and a public roadmap. The catch is that it is one more separate site your customers have to visit, away from where they actually talk to you. Probed puts the roadmap and feedback inside the community itself.
Where Canny shines
Canny is best-in-class at dedicated feedback management: AI that captures requests from tools like Intercom and Zendesk, request grouping, user segmentation, analytics, a public roadmap, and a changelog. For a product team that wants a serious, data-rich feedback system, it is hard to beat.
| Canny | Probed | |
|---|---|---|
| Core model | A dedicated feedback + roadmap site | Roadmap + feedback inside a live community |
| Where it lives | A separate site customers go to | The same space they get support and chat |
| Feedback depth | Deep: AI capture, segmentation, analytics | Simpler and conversation-first |
| Pricing model | Free to 25 tracked users, then scales with feedback volume | Flat tiers; members always free |
| Feel | Async voting boards | Real-time chat alongside the roadmap |
Stick with Canny if…
You want a dedicated, data-rich feedback system — AI capture from your support tools, segmentation, analytics, and a roadmap your whole product team works from.
Choose Probed if…
You want a public roadmap and feedback to live where your customers already talk to you, bundled with support and community, and members free.
Questions, answered
Is Probed a Canny alternative?
For founders who want a public roadmap and feedback inside their community instead of a standalone tool, yes. Canny is deeper and more specialized at feedback management; Probed bundles roadmap and feedback into the space where customers already talk to you, with members free.
Does Probed have a public roadmap and feedback?
Yes — a public roadmap, feedback forms, and an anonymous inbox are built in, so customers can submit and follow features in the same place they get support and chat with you.
Less queue. More conversation.
Probed is free to start — and your customers never pay.